Send a PDF receipt to a guest

Updated 2 years ago by Nishant Kumar

If a guest requests a receipt for reservation , we can use this to send them a copy of the receipt. The receipts can be sent only if we are the ones who have taken the credit card payment. Receipt can be sent for channels like booking.com but for channels like airbnb, where the channel takes the payment, we do not have the ability to send the receipt this way.

Follow these steps to send a PDF receipt to a guest.

Step 1: Go to the "Financials" tab in Guesty

Step 2: Scroll down to "Payments" section.

Step 3: Click on down arrow for a recent payment and click on "View Receipt".

Step 4: Click on "Save PDF" button in the new window which opens.

Saved PDF's can be sent to customers.


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