Changing the Check-in Time
If a guest needs to check-in early or check-out late for a property that has an electronic lock we will have to adjust the times in our VirtualKey system.
The following properties have electronic locks synced with our Virtual Key system:
- 243 Montgomery St - all units (1, 2, 3 and 4)
- 8 Erie St - all unites (301 and 302)
Watch this video for guidance on how to change the check-in time on Virtual Key for a specific reservation: