Changing the Check-in Time

Updated 2 years ago by Thomas Berg

If a guest needs to check-in early or check-out late for a property that has an electronic lock we will have to adjust the times in our VirtualKey system.

The following properties have electronic locks synced with our Virtual Key system:

  • 243 Montgomery St - all units (1, 2, 3 and 4)
  • 8 Erie St - all unites (301 and 302)

Watch this video for guidance on how to change the check-in time on Virtual Key for a specific reservation:


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