Despagar Policies & important info

Updated 2 years ago by Michael McKay

Cancelation policy

Bookings canceled before 30 days receive a full refund, bookings canceled 21-30 days before receive a 75% refund, bookings canceled 15-20 days before receive a 50% refund, bookings canceled 14 days before receive a 25% refund, no refund for bookings canceled within 7 days.

Payment/Security deposit

Payments are processed by us through Stripe in Guesty. We charge 50% upon booking and 50% 7 days before arrival. We charge a credit card authorization of $300 as a security deposit.

No check-in instructions should be sent until all of the above payments and the authorization hold are successful.

Canceling a reservation

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