Elite - Backup Check-in Instructions

Updated 2 years ago by Maria Alanis

So you're having trouble opening the electronic lock with your code?

Don't worry!

We're here for you.

Step 1: Locate the lockbox next to your apartment's door.

The lockbox is next to your apartment door just above the doorbell.

Step 2: Open the lockbox using the 4-digit backup code. Enter the code left to right.

We will send you this code via SMS, email or read it to you over the phone.

Step 3: Take the key.

Step 4: Use the key to unlock the door.

Step 5: Immediately return the key to the lockbox!

This is important!

You have the door open now, there is no need to keep the key with you.

It's safest for us to keep the key in the lockbox at all times.

It won't get lost this way.

Step 6: Close the lockbox and set the code to 0000

This is important!We don't want other curious guests of the building finding the code to your backup lockbox.

Step 7: Relax and enjoy your stay!

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