Find a guest's message thread on Airbnb
Follow this article to find a message thread with a guest on Airbnb. This should be used only on the Airbnb website and not on Smartbnb.
Step 1: Click "Calendar" a the top of the page
Step 2: Select the listing where the guest is staying from the dropdown menu
Step 3: Navigate to the month the guest is staying and look for their name
Click their name when you find it on the calendar.