Find a guest's message thread on Airbnb

Updated 2 years ago by Jericka Lynn Seco

Follow this article to find a message thread with a guest on Airbnb. This should be used only on the Airbnb website and not on Smartbnb.

Step 1: Click "Calendar" a the top of the page

Step 2: Select the listing where the guest is staying from the dropdown menu

Step 3: Navigate to the month the guest is staying and look for their name

Click their name when you find it on the calendar.

Step 4: Click "Message History"


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