Common Questions and TV Issues at Tempo

Updated 2 years ago by Thomas Berg

The floors are dirty!

Thanks for reaching out to us. Our property manager wanted me to let you know the floors are a special kind of laminate which display surface wear in the light. The floor may appear dirty but most likely what you are seeing are small scratches and scuffs that were built up over time. If this is not the case and you have noted floor areas which are dirty please send us photos and we'll arrange for a visit from our cleaning staff as soon as they become available.

The water smells bad!

Thanks so much for reaching out to us. Our property manager wanted me to let you know the smell of the water is due to characteristics of the local water supply. The local water sources have a lot of minerals and they can cause the smell you have noticed. It is completely safe to bathe in but the minerals have a tendency to leave water stains and have a scent.

Smart TV Has Local Channels & Neflix

Just press the smarthub button on the remote and access Netflix. Local channels are on regular TV mode.


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