Charging the Early Check-in Fee

Updated 2 years ago by Thomas Berg

If you charge the early check-in fee make sure to update the check-in time. Click this link.
Please also make sure to note this in the Guesty reservation!

Airbnb

For Airbnb guests charging the early check-in fee must be done on the Airbnb platform.

Step 1: Go to "Reservations" and search for the guest.

Step 2: Click on three dots and click on "Send or request money".

Step 3: Select the correct resolution type.

  1. Click on "Request money".
  2. Click on Next to go to next page.

Step 4: Select the correct reason.

  1. Click on "Extra services".
  2. Click on Next to go to next page.

Step 5: Enter the amount you would like to charge the guest.

  1. Enter amount.
  2. Click on Next to go to next page.

Step 6: Click on "Skip" button on "Add photos" page.

Step 7: Add a note.

  1. Enter note - "Early Check-In Fee".
  2. Click on Next to go to next page.

Step 8: Make sure all the info is correct and click "Request".

Follow the video below for extra guidance

Booking.com, HomeAway, Only Apartments

If you charge the early check-in fee make sure to update the check-in time. Click this link.
Please also make sure to note this in the Guesty reservation!
Please note that for guests on these platforms we need to use the phrasing "50USD plus fees and taxes".
We need to say this because these extra charges are added when requesting payment through Guesty.

For guests booked on any of the above platforms the Early Check-in Fee must be charged through Guesty.

  • Locate the guest's reservation on Guesty.
  • Click on Financials tab
  • Click on "Add New Item" under "Invoice Items" section.
  • Enter details for new item.
  1. Description - Select "Early Check-in $50"
  2. Amount - "$50"
  3. Click on tick mark icon to add fee
  • Go to "Payments" section and click on "Collect a payment"
  • Use listed cards on file until one works.

See this video for more guidance on charging the early check-in fee on Guesty.

If you charge the early check-in fee make sure to update the check-in time. Click this link.
Please also make sure to note this in the Guesty reservation!


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