Ask a team member for help in Front if the conversation with the guest is outside of Front
Follow this guide to ask a team member for help in Front if you are speaking to the guest on a different channel such as Guesty. If you are speaking with the guest in Front, you should tag the team member in that thread.
Step 1: Click the VH Help Thread inbox
Step 2: Open the correct thread
Step 3: Type your question in the comment box and hit enter to submit
If you need helps from a specific team member, you should tag them by using the "@" symbol.