Find photos of verified ID's and credit cards

Updated 2 years ago by Michael McKay

Follow this article to find photos of ID's that have been verified. This may be helpful if we need to contest a credit card dispute or pursue a guest for damages.

ID's are not available forever. They expire for the privacy of guests, so if you need one for a dispute please make sure to download it.

Step 1: Go to the reservation history in Keys to the Kingdom

Follow this article to find the reservation history.

Step 2: Go the ID and CC verificatoin submissions section

You can download the images by clicking the "ID photo" or "CC photo" links.

How did we do?

Powered by HelpDocs (opens in a new tab)