Report a problem or damages in Properly
If you run into an issue while working a job in the Properly app, you can - and should! - report it immediately. Low cleaning supplies or guest supplies should also be reported as problems.
Step 1: On the task where you ran into the problem, click the ! icon.
Step 2: Submit more info on the problem
Take a photo if you’re reporting damage to the property, a missing item, or any other issues. If you were asked to stock 4 toilet paper rolls and there are only 2 toilet paper rolls in the supply closet, that’s a reportable problem.
You can add text to your photo to describe the problem in more detail.