Adding notes to calls
Follow this guide to add notes during and after calls.
Adding notes during a call
Type notes in the comment box on Aircall. These notes will automatically appear as comments in Front after the call is complete.
Adding notes after a call
After a call is finished, it will appear in the respective Front inbox. E.g. Guest calls will go to the Guest Communication inbox.
- Add notes as comments in Front
- Archive or take other appropriate action once the notes have been added