Adding notes to calls

Updated 3 years ago by Michael McKay

Follow this guide to add notes during and after calls.

Adding notes during a call

Type notes in the comment box on Aircall. These notes will automatically appear as comments in Front after the call is complete.

Adding notes after a call

After a call is finished, it will appear in the respective Front inbox. E.g. Guest calls will go to the Guest Communication inbox.

  1. Add notes as comments in Front
  2. Archive or take other appropriate action once the notes have been added

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