Using the mobile call dialer

Updated 3 years ago by Jericka Lynn Seco

Follow this article to use the mobile call dialer function of the IVR. This will call your phone and once you answer and press 1, it will connect you to the guest. This will allow the caller ID to come from our company number and record the call.

Step 1: Log into ivr.stayd.com and click "Mobile call"

Step 2: Enter the following info

  1. Own number- enter your phone number here. Make sure to include the country code, but do not us the + sign in front of the number
  2. Dial number- enter the number you'd like to call here. Make sure to include the country code, but do not us the + sign in front of the number.
  3. Emergency- leave this as no unless you are calling staff members for an emergency, in which case you would switch this to yes. If it's an emergency and you are calling a guest, leave this set to no.
  4. Click send call

Step 3: Your phone will ring

Answer your phone and press 1 and it will start ringing the person you called.


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