Calling a guest to authorize a CC for $1 from the ID verification panel
We need to call the guests in order for them to authorize a payment of $1 from the credit card.
Step 1: Go to the reservation in Guesty and get the provided phone number.
Step 2: Call the guest on provided phone number.
Call the guest to get the credit card number and cvc.
Step 3: Go to the reservation and click on "Financials" tab.
Step 4: Go to the "Payments" section and click on "Authorization Hold".
Step 5: Enter information in "Authorization Hold" pop-up.
- Amount - Should be "$1"
- Payment method - Select "Credit card"
- First name - Enter first name
- Last name - Enter last name
- Credit card number - Enter credit card number
- Expiration date - Enter expiration date for card number
- CVC - Enter CVC for credit card
- Store card details for future payment - Should not be be ticked
- Hold - Click on Hold