Add tags to maintenance issues

Updated 3 years ago by Jericka Lynn Seco

Follow this guide to add tags to maintenance issues to alert the appropriate team members.

If the maintenance needs to be handled in under 24 hours, add "Urgent maintenance- city, state" tag

This will notify all office staff in that city about the maintenance issue, so they can arrange to fix it.

    In this example, we are letting the office staff and maintenance coordinator in Jersey City, NJ know that we have an urgent issue that needs to be handled in under 24 hours.

    If the maintenance can wait 24 hours to be handled, add "Maintenance- city, state" tag

    This will notify the maintenance coordinator in that city about the maintenance issue, so they can arrange to fix it.

      In this example, we are letting the maintenance coordinator in Jersey City, NJ know that we have an issue that needs to be handled, but can wait 24 hours.


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