Manually charge a new credit card in Guesty
Follow these steps to manually charge a new credit card in Guesty. This card should not have been previously charged in Guesty. If you want to charge a previously used card again, follow this guide.
Step 1: Go to the reservation and click "Financials"
Step 2: Click "Collect a payment"
Step 3: Enter the following info
- Amount of charge
- First name
- Last Name
- Credit card number
- Expiration date
- CVC code (3 digits on the back of the card or 4 digits on the front for AMEX)
Step 4: Uncheck "Send receipt to" and click save
If the payment fails, go to Stripe and mark the payment safe and try again.