First week of cleaning feedback

Updated 3 years ago by Michael McKay

During a cleaner's first week, it's important that you give the cleaner feedback on his or her work. This will ensure that our standards are clearly communicated from the beginning. Please follow the steps below:

  1. If any check list tasks or verification photos are not completed in Properly, you should explain to the cleaner that we require all items in Properly to be complete for each clean
  2. Ensure that the cleaner is starting the job promptly by 11:15 am
  3. Come at the end of their cleanings and walk through the apartment with the cleaner while you conduct a cleaning inspection
    1. Give them constructive feedback along the way
    2. Do not tell the cleaner in advance that you are coming


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