Policies & important info
- For a full refund of accommodation fees, cancellation must be made within 48 hours of booking and at least 14 full days prior to listing’s local check-in time on the day of check-in.
- For a 50% refund of accommodation fees, cancellation must be made 7 full days prior to listing’s local check in time on the day of check in, otherwise no refund. For example, if check-in is on Friday, cancel by Friday of the previous week before check in time.
- If the guest cancels less than 7 days in advance or decides to leave early after check-in, the nights not spent are not refunded.
- Cleaning fees are always refunded if the reservation is canceled before check-in.
Payments and security deposit are processed by the channel.
Canceling a reservation
You must contact Airbnb support to cancel a reservation.
Never cancel a reservation using the Airbnb website. This will cause our listings to rank lower.